Profile photo problems

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Profile photo problems
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Post # 1
Hi, has this happened to anyone else? This is a new account and every time I try to upload a profile photo nothing happens. This never happened on my old account, I'm not sure what the problem is.
Any help would be appreciated :)
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Re: Profile photo problems
By: / Knowledgeable
Post # 2

You might check first to make sure the picture is the appropriate format and size:.jpg and .gif only. Sometimes shrinking the photo down, then refreshing your browser, will get it to work. You can also clear your cache and see if this helps.

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Re: Profile photo problems
By:
Post # 3
Thanks so much Personified! The size wasn't right, I've got it fixed now.
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